Please press the choice about Expat service and service specialist, Expat number plans to know.
About an Expat service
As an expat customer of Unitel, you have access to the following services.
- ENGLISH AND CHINESE SPEAKING SPECIALIST: To provide you with on-demand support
- EXCLUSIVE ACCESS: To Unitel branches and contact centers
- EXPAT-EXCLUSIVE PRODUCT: Prepaid and postpaid mobile plans designed just for you
- ENGLISH E-NEWSLETTER: To keep you updated on the latest news and events in and around Mongolia.
We also provide virtual and physical assistance on:
- Clarification and prompt service on all our products (Unitel, Univision, LookTV, Ger Internet)
- Recommendation and consultancy on the products that best fit your needs
- Step-by-step tutorials and guidance for any questions you might have
About an Expat service specialist
An expat service specialist is a specialist dedicated to providing you with personalized, on-demand assistance. You may contact your specialist via phone, e-mail, and other digital channels (Wechat, Viber).
You may find the contact information of your specialist via the following channels:
- Log in to your account on the Unitel website and view the "Customer Information" section.
Expat Postpaid Plans
You may purchase postpaid plans for a long-term stay in Mongolia.
- Please note that the international call feature will be renewed every month and the minutes will not be accumulated.
Plan Details:
Expat Prepaid Plan
You may purchase a prepaid plan for a short-term stay in Mongolia.
Plan Details:
You can Top-up your plan with the following options:
Reminder:
When recharging your plan, keep in mind the following points.
- The top-up features will accumulate, whereas the validity days will not.
- Validity extension will only activate if the recharging days are longer than the remaining active days.
Expat Kids Plan
You may purchase this prepaid plan for your children during your stay in Mongolia.
Plan Details:
You can Top-up your plan with the following options:
Reminder:
When recharging your plan, keep in mind the following points.
- The top-up features will accumulate, whereas the validity days will not.
- Validity extension will only activate if the recharging days are longer than the remaining active days.